Privacy Policy

Effective Date: 5/25/2025|Last Updated: 5/25/2025

DeskLogic, Inc. (“DeskLogic”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you access or use our software-as-a-service platform and related services (collectively, the “Services”).

By using DeskLogic, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following categories of information:
  • 1.1 Information You Provide
    • Account Information: name, email address, company name, and password.
    • Billing Information: payment details (e.g., credit card number, billing address) via our third-party payment processor.
    • Support Communications: messages you send us via support channels.
  • 1.2 Automatically Collected Information
    • Log Data: IP address, browser type, operating system, referring URLs, and pages visited.
    • Usage Data: features accessed, actions taken, and session durations.
    • Cookies and Tracking Technologies: used to provide and improve our Services.
    You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use your information to:
  • Provide, operate, and maintain our Services.
  • Process transactions and send related information.
  • Improve user experience and develop new features.
  • Communicate with you, including service updates and marketing.
  • Detect and prevent fraud, abuse, and security issues.
  • Comply with legal obligations.
We do not sell your information.

3. Sharing Your Information

We may share your information with:
  • Service Providers: who assist in operating our Services (e.g., payment processors, hosting providers).
  • Legal Authorities: when required by law or in response to legal requests.
  • Business Transfers: in connection with a merger, sale, or acquisition.
All third parties are contractually bound to protect your information.

4. Data Retention

We retain personal information for as long as necessary to:
  • Provide our Services.
  • Comply with legal obligations.
  • Resolve disputes.
  • Enforce our agreements.
You can request deletion of your data at any time (see Section 6).

5. Security

We use administrative, technical, and physical safeguards to protect your personal information. While we strive to secure your data, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights:
  • 6.1 Under U.S. Laws
    • Right to Know what data we collect and how it’s used.
    • Right to Access and request a copy of your data.
    • Right to Delete your personal information.
    • Right to Opt-Out of sale (Note: we do not sell data).
    • Right to Non-Discrimination for exercising these rights.
To make a request, email us at: clients@desklogic.com

7. Children’s Privacy

DeskLogic is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by email or through the Services. Continued use after the changes constitutes acceptance.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your data, contact us at:
DeskLogic, LLC.
305 Forester Farmington, MO

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